Managed Services
Netgun Solutions can also provide a range of tailored services that are:
- Cost effective
- Provides maximum value from our skillset to the customer
- Ensure that service levels to customer end users improve.
Typical Value Adds
- Remote monitoring software to allow us to proactively identify issues
- Removing the worries of checking that backups have worked, servers are patched, directory structures are healthy etc
- Rapid onsite response in event of critical server / system down issues
- ITIL process & Service level monitoring resulting in improved resolution time
- Improved understanding of the customer network aiding fault diagnosis
- Nets & Comms advice and management
- Managing hardware failure through vendors levering on our strength of relationship with them.
Browse our solutions:
This sort of managed service is dependent on exact customer requirements and can range from us simply managing vender contact in the case of hardware failure, to providing a complete senior engineering service.
Please contact us to discuss your exact needs and how Netgun can help you.
